Privacy Policy & Terms of Use

1. Information We Collect

We collect information required to identify you as a wholesale buyer and to process your orders efficiently. This may include:

• Contact details: name, mobile number, email address.
• Business details: store / firm name, billing and shipping addresses, GST / tax details where applicable.
• Order data: products viewed, shortlisted and purchased, payment status, invoice and shipment details.
• Technical data: IP address, device/browser information, and basic analytics (pages visited, time on site).
• Communication history: messages shared via WhatsApp, email or contact forms related to your orders.

2. How We Use Your Information

Your information is used primarily to run our wholesale operations and improve your experience:

• To create and manage your account and authenticate your login.
• To process orders, payments, invoices and shipments.
• To coordinate video calls and personalised product selections.
• To share important updates about your orders, account or policy changes.
• To understand which designs, categories and price points work best for our buyers.

3. Sharing of Information

We do not sell your personal information. We may share necessary data with:

• Courier and logistics partners for delivery of your orders.
• Payment gateways and banking partners for processing transactions.
• Technology and hosting providers that run our website, analytics and communication tools.

These partners only receive the information required to perform their services and are expected to handle data responsibly.

4. Data Security

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse or loss. However, no website or transmission over the internet can be 100% secure, and you use the site at your own risk.

5. Cookies & Analytics

Our website may use cookies and similar technologies to:

• Keep you logged in and remember your basic preferences.
• Understand which pages and products are most viewed.
• Improve performance and overall user experience.

You can control cookies via your browser settings, but disabling them may affect some features.

6. Your Choices

You can contact us to:

• Update or correct your contact and business details.
• Request that we limit marketing communication to essential updates only.
• Ask questions about how your data is being used.

7. Terms of Use

By using this website and placing orders, you agree to the following terms:

• This platform is intended for wholesale buyers (retailers, boutiques, resellers) only.
• You are responsible for keeping your login details confidential and for all activity under your account.
• All product images, descriptions and prices are for guidance and may vary slightly in actual pieces.
• We reserve the right to accept or decline orders at our discretion.
• All content on this site (images, text, logos) remains the property of Jewels N More and may not be used without permission.

8. Pricing, Taxes & Errors

We strive to keep product and pricing information accurate. However, errors may occur. In such cases, we may:

• Correct the information on the website.
• Inform you before processing the order, and either confirm the order at the correct price or cancel it with a refund where payment has already been made.

Applicable taxes (such as GST) will be charged as per prevailing law and shown on your invoice.